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Support Error initializing paypal communication

MtoR

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Hi,

No it should work without having to set.

Do you have percentage on sales active ?

Clément
 

Hkr

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Feb 28, 2020
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percentage for the test set 10
previously there were sales, but not through paypal, the percentage was zero
put percentage = 0?

set the percentage to 0, anyway an error

I forgot to say that everything worked in the sandbox yesterday
 
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MtoR

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Have you set a different paypal address for the resource itself and the percentage on sale ?
 

Hkr

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in the settings is business mail
in the resource personal mail for paypal
 

MtoR

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Ok so different mails, good.

Both have a RUB currency account ?
 

MtoR

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In your account, it should show how much rub you have when you have an account in rub.
 

MtoR

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Then I would need access to your ftp and an account on your forum in order to debug. (per PM)
 
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MtoR

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So the ftp connection worked, I debugged and looked at the detailed error, paypal returned:
Restricted account
 
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Hkr

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So the ftp connection worked, I debugged and looked at the detailed error, paypal returned:
Restricted account
Does that mean you need to go to the paypal? So they can activate the recording?
 

MtoR

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You need to check with paypal why your account is restricted.
 
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