Support Resolved Not fitted well within widget

[Will]

Hi @MtoR . Seems the countdown is not fitted well within widget. Can you have a look please. Style TH

 

[Clement]

I think you may need to adjust the css to your theme by yourself, it's working perfectly for the default xF theme.

 

[Will]

I think you may need to adjust the css to your theme by yourself, it's working perfectly for the default xF theme.

I don’t know how to do, that’s why I posted here. What code should I use ?

 

[Clement]

I don't know either, the style you are using is using some css trick to manage the display of the widget.

The container itself is using a:

display: contents;

And the element inside my widget are using some absoute positionning.

This is beyond my css knowledge and outstide of our support scope.

 

[Will]

I don't know either, the style you are using is using some css trick to manage the display of the widget.

The container itself is using a:

display: contents;

And the element inside my widget are using some absoute positionning.

This is beyond my css knowledge and outstide of our support scope.

So you dont know how I get that fixed ? As you see seconds word is out of the box

 

[Clement]

So you dont know how I get that fixed ? As you see seconds word is out of the box

As I said the style you use differs a lot from the default xF style and use some specific tricks.
The words are using absolute css positioning which does not get taken into account due to the css trick.

 

[Clement]

I don't know right away how to get it fixed so as I said it's out of our free support frame.

 

[Will]

Then the purchase addon will be a bit useless. As I asked you if you'll be able to fix.

 

[Clement]

Then the purchase addon will be a bit useless. As I asked you if you'll be able to fix.

We can provide basic support but as I said here it is complex and I don't have the css skill.
I'll provide a refund if you want.

 

[Will]

I think that's the best. I can't open a support ticket with TH now, as they are closed until January, so no support at the moment.

A bit disappointing that doesn't really work properly.

Maybe you can check it again?

 

[Will]

Until when I can apply for refund? Also have investigate node icons issue?

 

[Clement]

A bit disappointing that doesn't really work properly.

I will moderate your words.
The add-on itself works well when used with the default xF style and any style that doesn't not differ to some extent from it.

There most certainly is a solution but I am not skilled enough into css to find it or it would require me way more much time than providing you with a refund.

Until when I can apply for refund? Also have investigate node icons issue?

It can wait till you have been able to discuss the matter with TH.

 

[Will]

It can wait till you have been able to discuss the matter with TH.

Sounds good to me. This won't happen until 5th of January.

So in case if they won't be able to fix, you are happy to apply a refund for the addon?

 

[Clement]

Yes sure

 

[Will]

Yes sure

Sounds good. I'll will updated you here. By the way. The widgets works fine, apart from tablet.

 

[Clement]

Sounds good. I'll will updated you here. By the way. The widgets works fine, apart from tablet.

From tablet ?

 

[Will]

From tablet ?

Yes, the only issue is when accessing the site from the tablet. You can see the issues with "seconds"

 

[Clement]

so your problem is just related to the text seconds being on a second line ?

 

[Will]

so your problem is just related to the text seconds being on a second line ?

thats right

 

[Clement]

oh ok then please get a countdown back on and I'll try to fix it.
didn't understand what your exact issue was.