What's new
Xen Factory

Register today to become a member! Once signed in, you'll be able to start purchasing our products, ask questions, request support and suggest new ideas!

  • Clement is on vacation leave until the 22nd of August.
    Support or questions about his add-on will be answered on a very very slow basis till his return. Sorry for the inconvenience.
  • We are aware that a no permission error was shown when you tried to purchase in the last 2 days, this is now fixed.

Support Resolved Problem with License

J

James1

New Member
Hello,

I purchased the Thread Template addon but when I click on "Set your URL" I get an error saying "Invalid domain name provided, site is either not reachable or is blacklisted. If you disagree with that, contact the administrator of the website." even though the domain I provided is correct and without http. I downloaded addons from other sites but I've never experienced this issue anywhere. My domain is https://incidious.se/
Please look into this issue and solve it ASAP.

Thank you.
 
You must log in or register to reply here.
Top