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Support Stripe: Is the Correct Transaction ID Being Retrieved?

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VisEntities

VisEntities

Active Member
(Using XenForo payment processing)

For Stripe payments, is the correct transaction ID being pulled into the seller dashboard?

I noticed that the ID shown in the seller dashboard doesn't match the one listed in Stripe.
For example:
  • In Stripe: ipi_3RG2gRDPgQg0qWsQ1iW89R7o
  • In the seller dashboard: evt_1RG2gZDPgQg0qWsQFXwdBG3G

Just wanted to clarify which ID is being used and where to find it on Stripe dashboard

1745176124397.png1745176662545.png
 
Last edited:
VisEntities said:
(Using XenForo payment processing)

For Stripe payments, is the correct transaction ID being pulled into the seller dashboard?

I noticed that the ID shown in the seller dashboard doesn't match the one listed in Stripe.
For example:
  • In Stripe: ipi_3RG2gRDPgQg0qWsQ1iW89R7o
  • In the seller dashboard: evt_1RG2gZDPgQg0qWsQFXwdBG3G

Just wanted to clarify which ID is being used and where to find it on Stripe dashboard

View attachment 7314View attachment 7315
Click to expand...
I checked xF code (as I retrieve the transaction id that they save), it's the ID that is returned by the payment API.
So I am not entirely sure but from what I read in the API, it's the payment action id so maybe not the actual transaction ID on the Stripe website, maybe you should ask xF to know which transaction id they store within the payment logs of their Stripe payment profile ?
 
Just happened now again, he made 4 separate purchases, all went through, but only first and last were marked as valid

1745223274482.png 1745223291702.png
 
And is there a log in the payment provider log in the ACP for these failed payment validation ?
 
Yes, these are the logs.
What I see is that you only have the first log for the failing ones it seem not the second log that says the purchase is validated, but maybe that's due to my bug.
 
it seems inconsistent, I'm not spotting a pattern, sometimes with payment method name with no id, sometimes with id but not payment method, sometimes nothing at all
 
Order 355 was one of the ones marked unpaid and I manually validated it.

I noticed something that the Transaction Id displayed on seller dashboard is nothing to the ones in admin log

1745228158781.png

1745228136002.png
 
Yeah the problem is that it might be different for each payment profile.
Right now what I am saving is the transaction id that you see above.
 
Yes, the addon should display the payment intent, because searching by that on Stripe dashboard pulls the transaction

1745228382651.png



But searching by the id the addon now shows on seller dashboard pulls the transaction but from developer aspect
1745228543819.png
 
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