Support Resolved We couldn't initialize the communication with Paypal

[forocom]

Hello, I have just bought and configure RM Marketplace according to your specifications found in :

http://xen-factory.com/index.php?documents/rm-marketplace.20/


But, when I try to make a purchase i get :
We couldn't initialize the communication with Paypal


and my xen error log say :

ErrorException: Undefined variable: userName - library/XFA/ThirdParty/Paypal/Core/PPCredentialManager.php:90

and

ErrorException: Undefined index: - library/XFA/ThirdParty/Paypal/Core/PPCredentialManager.php:114


whan i can do ?

Best regards.

 

[Clement]

Hello,

Have you followed our FAQ on the marketplace ?

It seems like you didn't configure the paypal API.

Clément

 

[forocom]

Plz, check the images

 

[Clement]

Seems you did, but did you remove the .txt extension at the end ?

 

[forocom]

Seems you did, but did you remove the .txt extension at the end ?

Sure..

Best Regards.

 

[Clement]

Hum, then it's abnormal that you get this error.

You are still getting the error you pointed out here above ?

 

[forocom]

i deled the errror log history.. but still have error.


category configuration

error in another new demo product.

and if change in MarketPlace configuration to Use forum wide payment information

i get error, Resource is not paid

 

[Clement]

Was the resource created as paid ?

Seems like you have enabled the percentage on sale, have you set the same email in the resource ? Or a different one ?
It should be different when percentage on sales is active.

 

[forocom]

plz check.

 

[Clement]

Ok then this is what I told you.

You must not have the same paypal address for the payment info and the percentage retrieval and here you have.

 

[forocom]

Ok then this is what I told you.

You must not have the same paypal address for the payment info and the percentage retrieval and here you have.

it works now, i change the emails, selected Use forum wide payment information , but how the sellers know what percentage is on the submission form ?

 

[Clement]

What do you mean ?

I think you didn't understand my point.

If you want your users to sell and get a percentage on sale, then in the options, you set your email.
And in the category configuration, you configure so that payment information are resource based, hence your users will be able to sell and you will retrieve a percentage on the sales.

But if you try to test if it works don't use the same email

Hope that's clearer ?

 

[forocom]

I've done at least 8 combinations, incuding ( in the options set email and in category set resource based ) but sorry, not work, rates appear but fails when connect with paypal.

 

[Clement]

Hum, I would need to get access to your ftp and admincp to debug if that's possible ?

In that case please send me info per pm.

Clément

 

[forocom]

Hum, I would need to get access to your ftp and admincp to debug if that's possible ?

In that case please send me info per pm.

Clément

Sure no problem.

 

[Clement]

Oh and put the configuartion that doesn't work and link me to where the resource is

 

[Clement]

So I connected to your ftp and checked.

The error is because paypal API credentials are apparently incorrect.

Clément